Call Center Outsourcing.
REDEFINED.
- Unmatched Scale, Cost and Flexibility
- Reducing America's Recidivism
- Industry low Attrition and Shrinkage
- 100% USA Based Agents
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Call Center Outsourcing.
Changing Lives one Outsourced Call at a Time. Underguard delivers the Speed, Quality and Budget Critical to your Business Success.
FREE QUOTE
REDEFINED
By Reducing Recidivism and drag on Community Services, Underguard is on a Mission to Change the way Call Centers Operate.
REDEFINED
Customer Engagement
Have peace of mind knowing Underguard is here to serve your customers, allowing you to focus on your main priority, growing your business.
REDEFINED
Consumer Marketing
Our Outbound process enables your business to increase revenues, drive customer feedback and create new opportunities.
REDEFINED
Social Impact
Underguard Teleservices is built on the principle that everyone deserves a second chance. Our worldview is through a lens of compassion, putting people first in all we do.
Your Business Needs, Our Services
Inbound Call Center
Great customer service is central your business success. Underguard will support your business in the following ways:
- Subscription Product / Campaign Support
- Quick Launch Support Services
- Retention / Cancellation Saves Support
- Order Management & Account Verification
- Billing Inquiries
- Product Returns / RMA
Outbound Call Center
Underguard's Outbound services can increase sales and customer engagement. Underguard will support your outbound needs by:
- Telemarketing
- Market Research & Consumer Surveys
- Appointment Setting
- Order Management & Account Verification
- Collections / Account Declines
- Generating Leads
Non-Voice & Back-Office
Underguard can support your business needs in a variety of other ways, including:
- Live-Chat Support / Sales
- Email Support
- Back-office support
- Quality Assurance Services
- Workforce Management and Capacity Planning
